SaaS Application New User Onboarding

Based on an understanding of application functionality and on user experience design and testing, design and create a new user onboarding experience for TaskTrain, consisting of: In-application onboarding sequences including text and brief video clips to introduce them to essential application functionality. A "drip" email campaign for new registrants to help them understand the value and use of the application. The objective of this onboarding experience is to ensure new users understand both the value and use of TaskTrain, a simple process management SaaS application designed for small and medium-sized businesses, as well as the best practices behind its design, increasing the likelihood that the registrants activate as product users and eventually become paying customers.

Business Process Standard Operating Procedures Library

Develop and assemble a collection of detailed but generic standard operating procedures (SOPs) accompanied by integrated work instructions for common business processes, to be showcased in a best-practices procedure library demonstrating effective and efficient methods for routine operational workflows in various industries.

SaaS Application Help Center Update

TaskTrain is seeking to enhance its Help Center to ensure users have access to accurate and up-to-date information about the application. The current Help Center contains articles that need to be reviewed and updated to reflect the latest functionality of the TaskTrain application. This project involves revising existing articles to ensure they match the current application features, updating both text and screenshots as necessary. Additionally, new articles need to be composed for features that currently lack documentation. The goal is to provide a comprehensive, user-friendly knowledge base that aligns with the style of existing content, facilitating a seamless user experience. This project offers learners the opportunity to apply their technical writing and content management skills in a real-world context.

Progressive Web Application Feature Development

Develop a significant new feature for a B2B SaaS Progressive Web Application built with TypeScript on NodeJS using Apollo GraphQL, Typegoose/Mongoose/MongoDB, and Angular. TaskTrain is a simple process management application that allows teams to integrate standard operating procedures into their everyday workflow as actionable assignments. This project provides an excellent opportunity for intermediate to advanced student programmers to build full-stack application development skills by adding new features to a production application. Learners will choose from among the following backlog features: Accountability Chart : Add a graphical Organization Chart and align Procedure permissions and assignment with organizational Positions. Automated Assignments : Trigger Procedure assignment via time, QR code, email. Custom Fields/Forms : Add structured Assignment/Task data collection & display. Conditional Logic : Enable Procedure Step branching. Feedback Threads : Discussion Threads on Procedures for continual improvement. Time Tracking : Assignment/Task time tracking & reporting by Account, Procedure. Assignment Update From Procedure : Apply Published changes from a Procedure to open Assignments. Enhance Integrations : Integrate with Make.com and bring Zapier integration up to feature parity Zapier actions and triggers.